Support

Development and Consulting for Child Welfare and Human Services Agencies

Integrated child welfare solutions for Human Services and Child Welfare Agencies, Protective and Investigative Services, Child and Family Services, Adult and Aging Agencies and Child and Adult Advocacy Organizations.

Management For: Placements, Contracts, Licensing, Complaints, Incidents, Billing, Invoicing, Clinical and Administrative Notes, Providers, Referrals, Foster Parent Recruitment, ICPC Management, Utilization Management and many other business processes from an integrated system of care solution.

Manage every client transaction from new to care to discharge. Oversee every functional unit in your system of care. Integrate services, contracts, cost and utilization management and track services lifecycle.

Child welfare software to manage every placement setting

Manage and Track every placement setting in foster care. From emergency shelter to therapeutic and medical group homes. You can even customize child, provider and program specific placement types.

Referral management integrated with utilization management in child welfare and adult services.

Centralize, Categorize and Manage all agency referrals and requests from end to end. Approve, Deny, Assign Services to Clients and Case Workers. Integrated with Utilization Management so assignments can be made based on cost, and service types.

Case Management Software with integrated time and attendance, billing and notes.

Assign cases, services and clients. Track caseload, workload, client interactions, expenses, service progression, case notes and time and attendance. You can also track case plan items, cost and performance.

Steps to Follow:

Click on the Right to Apply to Use the appropriate system for your organization.

Fill out the application and select your exact need.

Make sure to enter your correct email to receive your instructions

You will receive information on how to interact with a dedicated consultant and request the technology and processes that your organization needs.

Configure your human services or child welfare software

Assign a focus group to review and test the services and products that your staff will use to serve your clients and providers.

Log in to the system and start managing your system of care, programs or services!

Start using the system to manage your services or programs.

What is ChildOne?

The ChildOne child welfare software management system is a basic framework for implementing policy and procedures, delivering services and reporting for Health and Human Services Agencies. ChildOne is geared to child welfare and adult services in human services organizations. It is the structure that captures all your agency's data.

ChildOne is composed of 212 components that make up about 20 modules that interact in four basic logical groups. Called MIMI (the master information management interchange). MIMI is AI based and generates events and notifications from all the data sources available like case management, referrals, foster care placements, contracted items and so on that are sent out to staff and management via email, warnings within the system and in daily, weekly and monthly operating reports.

Can you give me a short description of the systems?

DMSS has integrated and simplified data management solutions for Health and Human Services Agencies since 2003. Any one of our products can be used stand alone or can be integrated to your current system or any SACWIS compliant state system. We manage the system from end to end so all you have to do is setup your agency and start working. We manage all the technology. Our software is provided as a service (SaaS) and support for customizations and modifications is included in every account.

Agency Management - Our agency management software integrates large and complex health and human services systems of care processes in to quantifiable and manageable online components. As a whole our system manages pre-services and new to care clients, placement management, case management, services requests authorizations and capitation, demographics and information updates, purchase requests, referral management, case notes, client services, transportaiton, contract management, billing, invoicing and utilization management. Apart from standardized system of care performance metrics, you can customize the system to track any specific metric that you may need either for service and/or contract management.

Our agency management system includes all our products and gives you the ability to manage any business unit directly or in relation to the performance of any other business unit or contract. For example: You can review placement disruptions as they relate to contract funding levels or review client length of stay to case worker interaction.

Our staff can also develop customized forensic reporting. For example: Geographic sex predator tracking in relation to your foster homes and providers, case note validity, expense reports analysis, client costs, provider costs, contract burn rates or even client and community indicators for grant and proposal analysis... any customized report your agency may need.

Placement Management - Relational Placement Management Software for Foster Care, Enhanced Foster Care, Medical Foster Care, Emergency Shelter, Residential Group Care, Child Placing Agencies, Adult and Teen Home placement, Teen and Single Mother Maternity Home placement with other customizable level of care and length of stay placement options. RPM is compatible with QuickBooks, Solomon and Microsoft Accounting Services. A unified placement management, reporting and financial reporting tool. RPM can generate all your placement provider invoicing and billing and provide outstanding financial reports. Compatible with SACWIS and capable of synchronizing with all state systems for enhanced internal auditing and reporting capabilities.

Referral Management - If your agency primarily receives clients via referrals or receives and/or generates service requests via referrals, our referral management system can help organize, streamline and help shorten the wait time for processing referrals. Track referrals by any combination of provider, service or client type. Track "live" processing by time, organize by priority, need or contract. Assign referrals for processing to staff automatically or by policy, procedure or rules. Track the status and read any notes as the referral is processed. Generate detailed reports of processing, outcomes and compliance.

Case Management - Our case management system can work in stand alone mode or it can also draw data from all available systems to provide a full picture of client services. Integrated with case notes, our system tracks both the client side transactions like face to face meetings, phone calls, legal and medical events and provided services, as well as the administrative transactions like time and attendance, employee management and expenses. This system includes service level reporting.

How complicated is it going to be?

Our systems are designed to be as easy to use as possible. Our systems are based on the actual procedures required in the system of care. So you will never do any more work than what's required to deliver or process a service for a client. The system guides the staff through the process and reduces any guess work. Our systems are considered very easy to use. The system also has notifications that can be configured to call or email staff when items require attention or will be out of compliance.

Since we manage and support all the IT and computers your IT staff will not have to deal with any implementation or support issues relating to our products. There are no servers to buy or software to install. You can log in to our secure system from anywhere there's an Internet connection.

If you want, you can email support@dmss.us and we'll help you configure the system you need and create your agency's test account.

Why use DMSS?

Here are just a few reasons:

Time Savings - We can automatically generate a system from our inventory of software in minutes. Once you basic system has been configured and is online, we discuss with you specifics and we customize your data fields and reports. You can have a full data system serving your agency or business unit in a fraction of the time it takes to actually develop one. We keep working with your agency on an ongoing basis to keep developing and customizing your system as your agency's needs change.

Security - DMSS uses the highest levels of data encryption while transferring and storing your data, that means that only you will have access to your files. We also backup all your data and can also provide you with data extracts if you need them.

Tremendous Cost Savings - Some large scale human services computer systems can range in cost from hundreds of thousands to millions of dollars to implement. Many agencies do no have the time or that level of funding or have small IT departments or none at all. The cost alone to maintain the hardware and keep the system and reports up to date can be the cost difference from being able to keep a service or program open to the public or having to close it. Our cost structure is deeply discounted for health and human services agencies. Some of our products are free or have a minimum licensing charge and others fall under our charity pricing structure.

Setup - Our systems are configured online for your agency so you have nothing to do other than update your agency's information and use the system. There are also offline and local versions available which you can install in your network or intranet.

Support - Support is provided online via telepresence and email at no cost. Phone and on site support can be purchased.

Training - Training is provided online at no cost for every agency and is ongoing. On site training can be purchased.

IT Services - If you do not have IT staff or your IT department is small, we can maintain services like your web site and your email and integrate it with your data management solutions reducing your overall IT management and support costs.